Privacy Policy
Effective date: July 17, 2026
Kordell Truck & Trailer Sales, Inc. (“Kordell,” “we,” “us”) respects your privacy. This policy describes what information we collect through kordelltrucksales.com and in the course of doing business with you, how we use it, and the choices you have.
Information We Collect
- Contact and inquiry information — name, phone number, email address, company, and the contents of your message when you submit an inquiry form, request information about a vehicle, or contact us by phone or email.
- Credit application information — information you provide when you submit a credit application, which may include business details, financial information, and other information needed to process your application.
- Call and message records — when you call or text our sales and tracking numbers, we keep records of those communications, and calls may be recorded for quality and training purposes.
- Website usage information — basic technical information such as pages visited and the page from which you submitted a form.
How We Use Your Information
- To respond to your inquiries and connect you with a salesperson.
- To process and communicate about your credit application.
- To send you transactional notifications about your inquiry or application, including by text message where you have agreed to receive them (see “Text Messaging” below).
- To operate, improve, and secure our business and website.
- To comply with legal obligations.
How We Share Information
We do not sell your personal information. We share information only as needed to serve you:
- Financing partners and lenders — if you submit a credit application, the information in it is shared with lenders and financing partners for the purpose of processing your application.
- Service providers — companies that help us operate (such as communications, hosting, and customer-relationship platforms), bound to use your information only on our behalf.
- Legal requirements — when required by law or to protect our rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.
Text Messaging
If you provide your phone number and agree to receive text messages — for example, when submitting an inquiry or credit application — we may send you transactional text messages about your inquiry or application (such as confirmations and status updates).
- Message frequency varies based on your activity and the status of your inquiry or application.
- Message and data rates may apply.
- Reply STOP at any time to opt out of text messages. Reply HELP for help.
- See our SMS Terms & Conditions for full program terms.
Data Retention and Security
We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable administrative and technical safeguards to protect it.
Your Choices
You may opt out of text messages at any time by replying STOP. To ask what information we hold about you, or to request correction or deletion, contact us using the details below.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision.
Contact Us
Kordell Truck & Trailer Sales, Inc.
14868 West Ridge Lane STE 200, Dubuque, IA 52003
Phone: (563) 587-8500
